Experienced Event Strategist

2 days ago


Sydney, New South Wales, Australia American Express Global Business Travel Full time

American Express Global Business Travel is a leading provider of travel management solutions, and we're seeking an experienced event strategist to join our team.

Job Description:

The Experience Studio Account Manager will be responsible for managing our top existing clients, ensuring operational success, retention, renewal, and portfolio expansion. This role requires strong collaborative and relationship-building skills to leverage internal resources and maintain profitable business margins. You will also interface with leadership and operational teams to manage client satisfaction, including attending operational meetings, being present onsite at events, and uncovering areas for process improvements.

Key Responsibilities:
  • Client retention, contract management, revenue growth, profitability, expansion, and overall account/event performance
  • Partner with event operational teams, business travel, corporate card, and other partners to ensure synergies and cross-collaboration amongst shared accounts
  • Lead RFP renewals and individual program resignations in collaboration with operations and sales leadership and in accordance with overall pricing and servicing strategies
  • Operate in a team-oriented environment with a strong sense of responsibility toward team members and engagement

This role offers a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits and perks such as flexible work arrangements, professional development opportunities, and a comprehensive health insurance package.

Requirements:
  • Bachelor's degree with 5-7 years of business development experience specifically associated with high-caliber event production
  • Consultative communication skills, including presentation, sales, and negotiation in a commercial environment
  • Operational experience or understanding of operational processes as they relate to a client meeting or event
  • Ability to grow internal and external relationships by providing insight and advice to enhance meetings and event solutions value and profitability
Location:New South Wales, AustraliaThe #TeamGBT Experience:

At American Express Global Business Travel, we offer a supportive and inclusive work environment, with a focus on employee well-being and career development. We strive to champion diversity, equity, and inclusion in every aspect of our business.



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