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Senior Agreement Manager
2 weeks ago
Job Description
We are seeking a Software Lifecycle Specialist to join our Client Success team. This role will play a crucial part in managing the software agreement lifecycle for our clients, with a primary focus on Cisco.
The successful candidate will have a strong understanding of Cisco Software Programs, technology, and key licensing schemes to facilitate proactive and credible client discussions.
This position involves building and nurturing internal and external relationships with key stakeholders, advocating and advising clients throughout the duration of their agreement to ensure they realize value from their investment.
The Software Lifecycle Specialist will work to maximize NTT Data's profitability through vendor programmatic funding mechanisms.
Required Skills and Qualifications- A strong understanding of Cisco Software Programs, technology, and key licensing schemes.
- Knowledge and understanding of other software vendors solutions.
- Seasoned experience in sales and/or client success engagements within a commercial service offering environment.
- Experience with and an understanding of agreement lifecycle stages.
- Demonstrated experience in proactive engagement with clients to support the Sales Specialist achieve on time renewals and maximise growth opportunities.
- Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships across client organisations.
- Ability to interpret a client's business strategy and objectives to understand opportunities for NTT Data solutions and services.
- Knowledge of vendor technology including core functionality & features, and ability to link this knowledge to NTT Data's service portfolio.
- Strong consultative and negotiation skills with the ability to identify growth and expansion opportunities.
- Excellent communication skills (verbal and written) coupled with good questioning skills.
Benefits
- Flexible and hybrid working options.
- Leave options that allow you to contribute to your community, study, or just take time to recharge.
- A parental leave policy that supports parents and carers.
- Income protection insurance.
- A comprehensive wellbeing programme and associated benefits.
About Us
We are a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimise and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organisations and society move confidently and sustainably into the digital future.
We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
