Floor Manager

4 days ago

Perth, Western Australia Sephora Full time
About Sephora

Sephora is a leading global beauty retailer that empowers individuals to discover their unique beauty and style. We believe in the power of diversity and discovery, and our purpose is to expand the way the world sees beauty.

Job Opportunity

We are seeking a highly motivated and experienced Floor Manager to join our team in our Karrinyup Store. As a Floor Manager, you will be responsible for leading the store team in delivering an exceptional client experience and driving sales growth.

Key Responsibilities
  • Lead the store team in delivering a curated, innovative prestige beauty experience to clients.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of the team through coaching and supporting their growth and development.
  • Utilize and interpret reporting data to support operational decisions and work closely with the Store Manager, Assistant Store Manager, and fellow team members.
  • Facilitate open communication with the team by providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment.
Requirements
  • Previous retail management experience, preferably in a fast-paced environment.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Strong leadership and coaching skills, with a passion for developing and empowering team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • A drive for results, with a history of exceeding sales targets and KPIs.
What We Offer
  • A competitive salary and benefits package, including paid parental leave, birthday leave, and personal leave.
  • Opportunities for career growth and development, including training and mentorship programs.
  • A fun and dynamic work environment, with a strong focus on teamwork and collaboration.
  • Access to a wide range of beauty products and services, with opportunities to stay up-to-date with the latest trends and innovations.
How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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