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Floor Manager

2 months ago

Perth, Western Australia Sephora Full time

About the Role:

Sephora is seeking a highly motivated and experienced Floor Manager to join our team in our Carousel Store. As a Senior Beauty Advisor, you will play a key role in leading the store team to deliver an exceptional client experience.

Key Responsibilities:

  • Be a role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
  • Drive a selling culture to exceed KPI's and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilise and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors.
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

Requirements:

  • Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
  • Passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • A drive for results with a history of exceeding sales targets and KPI's.

About Sephora:

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 30 stores across Australia and New Zealand, a growing online platform, and we plan to expand year on year.