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Floor Manager

2 months ago

Perth, Western Australia Sephora Full time
About Sephora

Sephora is a leading global beauty retailer that empowers individuals to discover their unique beauty and style. We believe that beauty thrives in diversity and discovery, and we're committed to creating an inclusive environment for all employees.

Job Summary

We're seeking a highly motivated and experienced Floor Manager to join our team at our Carousel Store. As a key member of our management team, you'll be responsible for leading the store team in delivering an exceptional client experience and driving sales growth.

Key Responsibilities
  • Lead by example and embody Sephora's DNA of delivering a curated, innovative prestige beauty experience
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development
  • Utilize and interpret reporting data to support operational decisions and work closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions
Requirements
  • Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting
  • Ability to work a 38hr rotating roster to support store needs
  • Passion for excellent client service and experiential retail to ensure your store represents the Sephora brand
  • Drive for results with a history of exceeding sales targets and KPIs
What We Offer
  • Opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations
  • Initial onboarding training and continuous learning through our unique online learning platform and field trainers
  • Competitive salary and benefits package, including up to $29.04/hr + Super + Commission + Weekend & Public Holiday loading
  • Opportunities for personal development in ANZ through succession and opportunities across our global group of high-end luxury brands within LVMH
How to Apply

If you're a motivated and experienced retail professional looking for a new challenge, please submit your application. We welcome applications from Australian Citizens or Permanent Residents who are passionate about delivering exceptional client experiences and driving sales growth.