Strategic Client Growth Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeePremiumClientManager Full time $90,000 - $110,000
Key Responsibilities

The role of Premium Client Manager is to foster long-term relationships with high-value clients, ensuring their continued growth and success. This involves proactively addressing trading challenges, providing tailored solutions, and promoting educational resources to enhance client satisfaction.

  • Maintain strong relationships with premium clients, identifying opportunities to increase trading volumes and revenue.
  • Utilize industry expertise and external networks to build connections, generate referrals, and expand the client base.
  • Demonstrate a clear point of difference in experience, market knowledge, and personal focus to secure and grow premium clients.
  • Achieve sales targets through proactive engagement and relationship-building.
About You

To succeed in this role, you should possess a minimum of 3 years' experience in a similar position, preferably in a phone sales environment. Your background as an account manager or dealing with high net worth clients is highly valued.

  • Excellent collaboration skills and ability to work as part of a team are essential.
  • A proactive attitude and client-first mindset are crucial for driving success in this role.
  • Strong written and verbal communication skills are necessary for negotiation and conflict resolution.
  • Sound decision-making and critical thinking abilities are vital for navigating complex client relationships.
  • Ability to acquire new knowledge quickly and coach others is important for professional growth.
  • Proficient numerical ability and comfort working with numbers are must-haves for this position.

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