ICT Infrastructure Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $33,600 - $50,940
ICT Support Officer Opportunity

APG is currently seeking a highly skilled ICT Support Officer to join their team for a 1 Year contract within a Maitland Government Sector.

**Primary Purpose of the Role**:
- Provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues.

**Key Responsibilities**:

  • Diagnose and resolve ICT incidents and issues via remote-support tools, telephone and on-site support
  • Provide and maintain ICT support services in accordance with Department's standards, policies and operating procedures and agreed service levels
  • Participate in the deployment, maintenance and improvement of the Department's standardised ICT systems
  • Provide operational technical advice to departmental offices in accordance with the Department's standardised ICT technologies, policies and operating procedures
  • Contribute to the improvement of ICT services to NSW Departmental offices through the escalation of relevant incidents, requests and problems
  • Maintain accurate records in accordance with Departmental protocols

**Requirements**:

  • Must have Working with children check or willing to obtain
  • Must have previous experience working within a similar role

**What We Offer**:
- Flexible WFH options
- Ongoing training and professional development opportunities
- Opportunities for career advancement and professional growth

**How to Apply**:
If this sounds like the right opportunity for you, please APPLY NOW with your resume outlining your experience including a cover letter why you would be suited to the role and your availability to start.

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