ICT Infrastructure Support Professional

2 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $33 - $53

**Job Opportunity**

Talent International is currently seeking a skilled professional to work as an ICT Support Specialist in Sydney, offering a competitive hourly rate.

The role involves delivering and supporting ICT services for the client, including diagnosis and resolution of technical problems and issues. The ICT Support Specialist will be responsible for providing support, education and guidance in the deployment and maintenance of computer infrastructure.

**Key Accountabilities:**

• Diagnose and resolve ICT incidents and issues via remote-support tools and telephone
• Maintain ICT support services in accordance with standards, policies and operating procedures and agreed service levels
• Participate in the deployment, maintenance and improvement of standardised ICT systems
• Provide operational technical advice to clients and departmental offices in accordance with standardised ICT technologies, policies and operating procedures.
• Contribute to the improvement of ICT services to clients and Departmental offices through the escalation of relevant incidents, requests and problems
• Provide advice to principals, managers and others about the Department's standard ICT technologies and services to assist their decisions about effective use of available equipment.

**Essential Requirements:**

• Current Driver's Licence with a good driving history record and willingness to travel as required.

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