Front Desk Coordinator

2 weeks ago


Mackay, Queensland, Australia CSE Global Full time
Company Overview

CSE Global is a leading provider of telecommunications products and services, operating across Australia and New Zealand.

The company offers a wide range of solutions to help clients manage their workforce and assets effectively.

Salary

We offer a competitive salary ranging from AU$60,000 to AU$80,000 per annum, depending on experience.

Job Description

This opportunity will work as the first point of contact for visitors and clients, directing phone inquiries and providing administrative support to the Sales and Operations team.

Your role will be responsible for:

  • Meeting and greeting customers, ensuring a welcoming first impression;
  • Processing cash sales and credit card transactions;
  • Liaising on service orders and generating quotations;
  • Maintaining customer files and database;
  • Booking inductions, courses, flights, and accommodation;
  • Coordinating mail, incoming and outgoing;
  • Processing customer purchase orders.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A positive team-oriented attitude, with a willingness to help others;
  • Excellent customer service skills, both face-to-face and over the phone;
  • Intermediate MS Office skills, including Outlook, Word, and Excel;
  • Ideal 2-3 years' experience in an office environment, either in reception/administration or customer service;
  • A current driver's license;
  • Cert III in Business Administration or experience with Service-Based Accounting software highly desirable.
Benefits

We offer a supportive and inclusive work environment where all employees can thrive, reflected in our values. You will have opportunities for personal development and growth within the company.

Others

CSE Global is committed to creating a positive and productive workplace culture.



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