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Retail Operations Manager

1 month ago

Mackay, Queensland, Australia The Body Shop International Limited Full time

The Body Shop International Limited is seeking a highly skilled and motivated individual to join our team as an Assistant Store Manager. This role offers a unique opportunity to drive retail excellence and strong sales results in one of our stores.

Key Responsibilities
  • Coaching the team to achieve exceptional customer service standards in partnership with the Store Manager.
  • Oversight of store operations and commercial practices, both front and back of house, while maintaining harmony and efficiency on the shop floor.
  • Development of consumer loyalty and awareness to help build The Body Shop brand.

We are looking for someone who has a passion for beauty and retail, with experience working within a customer service and/or beauty environment. The ideal candidate will have demonstrated success in driving sales by leading and motivating a team.

This role requires strong communication and operational skills, as well as the ability to work flexible hours, including holidays, nights, and weekends to meet the needs of the business. If you are a team player who is confident in coordinating between customers, the team, and the manager, we want to hear from you.

Benefits
  • A competitive salary of £35,000 - £45,000 per annum.
  • Opportunities for career development and growth within the company.
  • A collaborative and dynamic work environment.

We are committed to generating positive economic, social, and environmental impact. As a member of our team, you will have the opportunity to be part of a pioneering cruelty-free beauty brand that is making a difference in the world.