Digital Experience Director

1 month ago


Hawthorn East, Victoria, Australia Coles Full time

We are seeking an experienced Digital Experience Director to lead our team of designers, accessibility specialists, and optimization experts in creating exceptional digital experiences across all touchpoints at Coles Group.

As a key member of our leadership team, you will be responsible for planning, research, UX, and human-centered design initiatives that resonate with our customers and enhance their overall shopping journey. Your role will encompass championing user-centric design principles, guiding your team to prioritize customer needs and preferences in every project.

You will collaborate closely with cross-functional teams to drive innovation and improve accessibility, ensuring that our digital platforms are inclusive and easy to navigate for all users. Your leadership will be pivotal in shaping the strategic direction of our digital experience, fostering a culture of creativity and continuous improvement.

About You

We are looking for someone with minimum 10+ years in a digital design role, with minimum 5+ years in a leadership position, and experience managing teams of 25+ people.

Key Responsibilities:

  • Lead and inspire a diverse team of designers, accessibility specialists, and optimization experts.
  • Develop and implement user-centric design principles to guide projects.
  • Collaborate with cross-functional teams to drive innovation and improve accessibility.

About Our Company

Coles Group is committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities.

Estimated Salary: $160,000 - $220,000 per year. This salary range is based on industry standards and the level of experience required for this role.



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