Director of Digital Store Operations

2 days ago


Hawthorn East, Victoria, Australia Coles Full time

Discover a new challenge at Coles Group, where you'll lead the evolution of store team member technology.

About the role

We're seeking an experienced Director of Digital Store Operations to join our Technology team. As a key leader, you will be accountable for technology strategy, transformation, and operations within the Store Team Member technology platform.

You will have overall responsibility for ensuring the performance of the platform, driving growth, innovation, and transformation while overseeing complex multi-year programs of work.

A key aspect of this role is leading the Transformational Program Delivery, inclusive of technology solutions that drive change and business benefits. You will execute the Store Team Member technology roadmap, delivering results-driven initiatives that underpin our overall Operations strategy.

To succeed in this position, you will need to demonstrate exceptional stakeholder management skills, with the ability to communicate effectively across all levels of the organisation.

The ideal candidate will have strong technical skills and retail/grocery experience, as well as a proven track record of building and motivating diverse teams. Your leadership style should inspire confidence and empower your team members to achieve their best.

This opportunity offers a salary range of $180,000 - $220,000 per annum, depending on experience. We also provide flexible working options, office perks, discounts, rewards through recognition, opportunities for learning and development, paid parental leave, and investment in your future through our annual team member share plan.

About Coles Group

Coles Group is one of Australia's most iconic and trusted businesses, providing fresh food, groceries, general merchandise, liquor, and fuel to millions of people every week. Our Technology team is at the forefront of innovation, using large data sets and new technologies to expand our skills and experience.

Key requirements

  • Strong problem-solving skills and thought leadership in Technology strategy and alignment with business objectives
  • Market knowledge and experience in the delivery and management of retail, replenishment & forecasting and tech solutions
  • Financial and risk management skills
  • Senior stakeholder management skills
  • Ability to balance change programs and operational stability


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