Customer Relationship Officer

4 weeks ago


Perth, Western Australia Bendigo and Adelaide Bank Full time

About You

You're looking for a role where you can make a real impact in your customers' lives and the community. You analyze their situation to deliver solutions that help them thrive. You're adaptable, able to move quickly between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it.

You'll bring:

  • Extensive experience in a customer service or sales environment
  • An ability to build relationships and rapport with customers and colleagues quickly
  • An eagerness to understand and share with others what makes our bank different
  • Understanding of financials and business performance
  • Experience in consumer lending and the banking and finance industry - a plus but certainly not essential

About the Role

As a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities, exploring needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs.

This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space.

This role is based in Fremantle. The position is permanent, full-time, and the roster is 76 hours per fortnight.



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