Customer Relationship Business Partner

2 weeks ago


Perth, Western Australia Bank of Queensland Full time

About the Opportunity

We are seeking a Customer Relationship Business Partner to join our Retail Banking division.

As a Customer Relationship Business Partner, you will play a crucial role in building and maintaining strong relationships with our customers. You will engage in quality conversations to understand their needs and provide tailored solutions.

Your responsibilities will include handling inbound and outbound calls, identifying new business opportunities, and ensuring a seamless customer experience.

You will work closely with various internal teams and external partners to retain and acquire new business, while exemplifying our core values of being spirited, optimistic, curious, inclusive, accountable, and lionhearted.

About You

You are a customer-focused professional with a passion for sales and delivering superior service. You thrive in a dynamic environment and have a strong ethical belief system.

You possess outstanding customer service skills, a consultative sales approach, and a solid understanding of call centre telephony and technology.

You are able to think analytically, make sound decisions, and communicate effectively. Your ability to adapt to new systems quickly is also essential.

About Us

BOQ Group is a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

We offer a range of benefits, including flexible working arrangements, discounted financial products, salary sacrificing options, and more.

We celebrate, value, and include people of all backgrounds, gender expressions, sexualities, cultures, bodies, and abilities.

Our estimated annual salary for this position is around $80,000 - $110,000, depending on your level of experience and qualifications.



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