Contract Support Specialist

7 days ago

Sydney, New South Wales, Australia CBRE Full time
About the Role

We are seeking a highly organized and detail-oriented Contract Support Specialist to join our team at CBRE Global Workplace Solutions. As a key member of our team, you will provide exceptional customer service and administrative support to our clients and internal stakeholders.

Key Responsibilities
  • Administrative Support: Provide comprehensive and flexible administrative services to our client account, including managing sickness, absence reporting, and holiday tracking.
  • Financial Management: Collate and process timesheets and expenses, and provide training to the team. Maintain people records, including training, inductions, new starters, and leavers.
  • Communication and Relationship Building: Communicate effectively with internal and external customers, build and maintain relationships at all levels, and assist in compiling Site/Area Monthly Contract Review Packs.
  • Operations and Maintenance: Plan maintenance visits for technicians and sub-contractors, order materials and parts, and drive PPM and reactive performance through direct engagement with the engineering team and service partners.
  • Quality and Safety: Ensure QHSE documentation is maintained and readily available using CBRE systems, and ensure supplier management reviews take place and are recorded.
  • Innovation and Improvement: Actively identify and implement innovation across the contract to enhance performance and meet client expectations.
Requirements
  • Experience: 3 years' experience in a similar customer-facing role, with experience in finance and administration, and previous experience in property, workplace experience, or facilities management.
  • Skills: Excellent PC-based skills, with a high level of experience in Word, Excel, and Outlook, and intermediate to advanced level.
  • Flexibility: Flexible to work outside core office hours from time to time.
About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm. We are a growing and visionary organization, comprised of the best and brightest professionals. Our company is diverse, and so are the opportunities for professional and career development. We value flexibility and offer a range of benefits and programs to support our people's wellbeing, development, and performance.

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