Dental Office Coordinator

1 week ago


Australia Maven Dental Group Full time

About the Role

Maven Dental Group is seeking a highly organized and customer-focused Front Office Coordinator to join our team at Maven Dental Stafford Heights.

Key Responsibilities

  • Patient Experience
    • Greet patients with a warm and welcoming demeanor, ensuring a comfortable and relaxed atmosphere.
    • Coordinate appointment scheduling and manage the dental practice calendar to optimize efficiency.
  • Administrative Support
    • Maintain accurate patient records, including updating personal information and treatment details.
    • Handle patient inquiries, both in-person and over the phone, providing exceptional customer service.
    • Assist with financial processes, such as processing payments and managing insurance claims.
  • Team Collaboration
    • Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
    • Contribute to the overall cleanliness and organization of the reception area and front office.

Requirements

  • Previous dental experience, with knowledge of dental terminology, procedures, and general dental practice operations.
  • Outstanding customer service skills, with the ability to empathize and communicate effectively with patients of all ages.
  • Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
  • Strong computer skills, including experience with dental practice management software.
  • A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.

What We Offer

  • A supportive and collaborative team environment that values your contributions and fosters professional growth.
  • Competitive remuneration and benefits package commensurate with your skills and experience.
  • Industry-Leading Network: As part of the Abano Healthcare network, you'll have access to a wealth of knowledge, resources, and opportunities to move and grow within other practices in the network.


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