Dental Office Coordinator
1 week ago
About the Role
Maven Dental Group is seeking a highly organized and customer-focused Front Office Coordinator to join our team at Maven Dental Stafford Heights.
Key Responsibilities
- Patient Experience
- Greet patients with a warm and welcoming demeanor, ensuring a comfortable and relaxed atmosphere.
- Coordinate appointment scheduling and manage the dental practice calendar to optimize efficiency.
- Administrative Support
- Maintain accurate patient records, including updating personal information and treatment details.
- Handle patient inquiries, both in-person and over the phone, providing exceptional customer service.
- Assist with financial processes, such as processing payments and managing insurance claims.
- Team Collaboration
- Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
- Contribute to the overall cleanliness and organization of the reception area and front office.
Requirements
- Previous dental experience, with knowledge of dental terminology, procedures, and general dental practice operations.
- Outstanding customer service skills, with the ability to empathize and communicate effectively with patients of all ages.
- Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
- Strong computer skills, including experience with dental practice management software.
- A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
What We Offer
- A supportive and collaborative team environment that values your contributions and fosters professional growth.
- Competitive remuneration and benefits package commensurate with your skills and experience.
- Industry-Leading Network: As part of the Abano Healthcare network, you'll have access to a wealth of knowledge, resources, and opportunities to move and grow within other practices in the network.
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