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Front Office Manager

2 months ago

Australia Gough Recruitment Full time

Job Summary

Gough Recruitment is seeking a highly skilled and organized Front Office Manager to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing day-to-day office operations, and supporting our sales and property management teams.

Key Responsibilities

  • Office Management
    • Ensure the office is well-maintained and presented to a high standard
    • Manage office supplies and stationery
    • Coordinate meetings and meeting rooms
  • Customer Service
    • Provide exceptional customer service to clients and colleagues
    • Answer and redirect phone calls
    • Respond to emails and other correspondence
  • Administrative Support
    • Process agency agreements, property files, exchanges, marketing, and settlements
    • Maintain accurate records and reports
    • Assist with data entry and other administrative tasks
  • Team Support
    • Provide administrative support to the sales and property management teams
    • Assist with general services and help desk inquiries

Requirements

  • Education and Experience
    • Previous administration experience is essential
    • Real estate experience is desirable but not essential
  • Skills and Qualities
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Outstanding customer service standards
    • Computer literacy, particularly with Microsoft Office
    • Ability to work in a fast-paced environment
    • Immaculate presentation
    • Reliability, punctuality, and honesty

Benefits

  • Competitive salary on offer
  • Monday to Friday position
  • Opportunity to work with a leading real estate brand
  • Stunning offices located in a desirable location
  • Close-knit team with a fantastic workplace culture