Customer Success Specialist

4 weeks ago


North Sydney Council, Australia Equifax Full time
Customer Success Specialist - Core

At Equifax, we're looking for a Customer Success Specialist - Core to join our team. As a key member of our customer success team, you'll be responsible for delivering exceptional customer experiences and ensuring our core customers receive first-class service.

Key Responsibilities:

  • Identify and meet the needs of our core business customers
  • Provide high-level customer service and support
  • Investigate and resolve customer queries and issues
  • Collaborate with internal teams to deliver seamless customer experiences

Requirements:

  • 2-4 years of experience in a similar role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

About Equifax:

We're a global data, analytics, and technology company that helps employers, employees, financial institutions, and government agencies make informed decisions. We're committed to fostering a collaborative environment where our employees can grow and develop their careers.



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