Duty Manager
3 weeks ago
Job Summary: We are seeking an experienced Duty Manager to lead daily Front Office operations at our iconic Sheraton Grand Mirage Resort Port Douglas. As a key member of our Front Office Management team, you will be responsible for delivering outstanding service to exceed guest needs and enhance guest satisfaction.
Key Responsibilities:
- Coordinating the Front Office daily operations, including working effectively alongside other teams within the resort to deliver guest requirements
- Delivering team training and continually looking for opportunities to engage, motivate and improve team skills
- Calmly and professionally taking the leadership role in emergency situations, including senior management and assisting in investigations in all matters pertaining to safety, security and emergency situations
- Undertaking hotel inspections, identifying areas for improvement and implementing plans to achieve this
- Ensuring accuracy in guest billing
Requirements:
- Experience in an International standard 4 or 5 star Hotel (desirable)
- Demonstrated experience in leading and motivating a team
- Proven ability to deliver over and above guest needs
- High School certificate or equivalent qualification
- Tertiary Qualification (desirable)
- Team oriented and eye for detail
What We Offer:
- Unlimited career opportunities
- Free on-site car parking
- Uniforms provided and laundered
- Discounted meals
- Active Social Club
- Exceptionally generous accommodation discounts at our 5-star International Hotels and Resorts Worldwide
About Marriott International:
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Join the Sheraton Family:
At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
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Duty Manager
2 weeks ago
Port Douglas, Queensland, Australia Marriott Full time{"title": "Front Office Duty Manager", "description": "Job SummaryMarriott International is seeking an experienced Duty Manager to lead daily Front Office operations at the Sheraton Grand Mirage Resort Port Douglas. As a key member of the Front Office Management team, you will be responsible for delivering exceptional guest service, coordinating daily...
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Duty Manager
2 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeJob SummaryWe are seeking an experienced Duty Manager to lead our Front Office team at Sheraton Grand Mirage Resort Port Douglas. As a key member of our management team, you will be responsible for delivering exceptional guest service, managing daily operations, and leading a team of dedicated professionals.Key ResponsibilitiesLead daily Front Office...
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Duty Manager
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Port Douglas, Queensland, Australia Marriott Full timeJob SummaryWe are seeking an experienced Duty Manager to lead our Front Office team at Sheraton Grand Mirage Resort Port Douglas. As a key member of our management team, you will be responsible for delivering exceptional guest service, managing daily operations, and leading a team of dedicated professionals.Key ResponsibilitiesLead daily Front Office...
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Port Douglas, Queensland, Australia Marriott International Full timeAbout the RoleWe are seeking an experienced Duty Manager to lead our Front Office team at Sheraton Grand Mirage Port Douglas. As a key member of our management team, you will be responsible for delivering exceptional guest service and ensuring the smooth operation of our Front Office.Key ResponsibilitiesCoordinating daily Front Office operations, including...
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Port Douglas, Queensland, Australia Marriott Full timeJob Title: Duty ManagerJob Summary: We are seeking an experienced Duty Manager to lead daily Front Office operations at our iconic Sheraton Grand Mirage Resort Port Douglas. As a key member of our Front Office Management team, you will be responsible for delivering outstanding service to exceed guest needs and enhance guest satisfaction.Key...
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