Duty Manager
6 days ago
Job Summary
Marriott International is seeking a highly motivated and experienced Duty Manager to lead daily Front Office operations at our iconic Sheraton Grand Mirage Port Douglas resort. As a key member of our Front Office Management team, you will be responsible for coordinating daily operations, delivering exceptional guest service, and leading a team of professionals to achieve outstanding results.
Key Responsibilities
- Coordinating Front Office daily operations, including working effectively with other teams to deliver guest requirements
- Delivering team training and continually looking for opportunities to engage, motivate, and improve team skills
- Calmly and professionally taking the leadership role in emergency situations, including senior management, and assisting in investigations in all matters pertaining to safety, security, and emergency situations
- Undertaking hotel inspections, identifying areas for improvement, and implementing plans to achieve this
- Ensuring accuracy in guest billing
Requirements
- Experience in an International standard 4 or 5-star Hotel (desirable)
- Demonstrated experience in leading and motivating a team
- Proven ability to deliver over and above guest needs
- High School certificate or equivalent qualification
- Tertiary Qualification (desirable)
- Team-oriented and eye for detail
What We Offer
Enjoy the benefits of unlimited career opportunities, free on-site car parking, uniforms provided and laundered, discounted meals, active Social Club, exceptionally generous accommodation discounts at our 5-star International Hotels and Resorts Worldwide. Working for Sheraton is so much more than just a job, it's a lifestyle. Be your best. Grow your career with Marriott, where you don't just work–you belong.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
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Port Douglas, Queensland, Australia Marriott Full time{"title": "Front Office Duty Manager", "description": "Job SummaryMarriott International is seeking an experienced Duty Manager to lead daily Front Office operations at the Sheraton Grand Mirage Resort Port Douglas. As a key member of the Front Office Management team, you will be responsible for delivering exceptional guest service, coordinating daily...
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