Duty Manager
13 hours ago
About the Role
We are seeking an experienced Duty Manager to lead our Front Office team at Sheraton Grand Mirage Port Douglas. As a key member of our management team, you will be responsible for delivering exceptional guest service and ensuring the smooth operation of our Front Office.
Key Responsibilities
- Coordinating daily Front Office operations, including guest check-in, check-out, and room assignments
- Leading a team of Front Office staff to deliver outstanding guest service and exceed expectations
- Collaborating with other departments to ensure seamless guest experiences
- Conducting regular hotel inspections to identify areas for improvement and implementing plans to achieve excellence
- Ensuring accuracy in guest billing and resolving any issues promptly
Requirements
- Experience in a 4 or 5-star hotel environment, preferably with Marriott International
- Proven leadership and team management skills
- Excellent communication and problem-solving skills
- High School certificate or equivalent qualification; tertiary qualification desirable
What We Offer
As a Duty Manager with Marriott International, you will enjoy a range of benefits, including:
- Unlimited career opportunities
- Free on-site car parking
- Uniforms provided and laundered
- Discounted meals
- Active Social Club
- Generous accommodation discounts at Marriott International hotels and resorts worldwide
About Marriott International
Marriott International is a global hospitality company with over 8,500 properties across 31 brands. We are committed to diversity, equity, and inclusion, and offer a range of opportunities for career growth and development.
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