IT Systems Support Specialist

1 month ago


Hornsby, New South Wales, Australia Clark Equipment Full time
Job Summary

Clark Equipment is a leading Australian owned group of companies involved in the manufacture, import, distribution, and support of industrial, agricultural, and material handling equipment. As an IT Systems Support Specialist, you will be responsible for providing Level 1 support of IT systems and end-user devices to end-users.

Your Key Responsibilities

• Provide remote and on-site support to end-users to maximise their productivity

• Monitor and respond to user requests

• Troubleshoot, configure, install, repair desktop hardware and software

• User setups

• Basic assistance – application support, client hardware, Other IT projects

Experience/Skill Requirements

• Developing knowledge of MS Operating Systems and applications

• Some networking troubleshooting knowledge and understanding of TCP/IP

• Ability to record processes and create documentation

Why Clark Equipment?

• Competitive Wages

• Long-term career growth

• Full-time, Permanent opportunity

• Monthly Rostered Day Off (RDO) program available

• A small team of talented, dedicated, and friendly people

• Broad experience in the many different facets of IT operations

• We support each other because individually we are good, but as a team, we are great.


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