IT Support Specialist

3 weeks ago


Hornsby, New South Wales, Australia Clark Equipment Full time
Clark Equipment: A Leading Australian Owned Group

Clark Equipment is a renowned Australian owned group of companies, operating in the manufacture, import, distribution and support of industrial, agricultural and material handling equipment. Our notable brands include Bobcat, Clark, Daken, Develon, McCormick Tractors and Omega.

About the Role

This exciting opportunity is for an IT Support Specialist to join our team in Hornsby, providing Level 1 support for our IT systems and end-user devices. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our technology infrastructure.

Key Responsibilities
  • Providing remote and on-site support to end-users to enhance their productivity
  • Monitoring and responding to user requests in a timely manner
  • Troubleshooting, configuring, installing, repairing desktop hardware and software
  • User setups and basic assistance with application support, client hardware and other IT projects
Requirements

To succeed in this role, you will require:

  • Developing knowledge of MS Operating Systems and applications
  • Some networking troubleshooting knowledge and understanding of TCP/IP
  • Ability to record processes and create documentation
Why Join Clark Equipment?

As a valued member of our team, you can expect:

  • Competitive wages
  • Long-term career growth opportunities
  • A full-time, permanent position
  • A monthly Rostered Day Off (RDO) program
  • The chance to work with a talented, dedicated and friendly team
  • Broad experience in various facets of IT operations


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