Support Professional for Community Inclusion

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $70,722 - $86,393
Administration Support Professional

 

At Everyday Independence, our mission is to create inclusive communities where everyone has equal opportunities to thrive. As a key member of our interdisciplinary team, you will be part of a welcoming and supportive environment that is rapidly growing due to our success and culture.

We are seeking an individual who is passionate about delivering exceptional customer service and building strong relationships with experience working in health, disability or community settings. The ability to work in a dynamic, fast-paced environment while prioritizing client focus and managing multiple referral agencies is essential for this role.

You will play a vital role in supporting people within their natural environments, inclusively considering their family, friends, and community. Your responsibilities will include leading customer service and relationship management, as well as supporting our ever-growing teams in successfully delivering our vision: to support people and families with disabilities to live an everyday life, every day.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships with clients, referral partners, therapists, and other industry professionals.
  • Develop and implement strategies to consistently meet or exceed customer needs and expectations.
  • Manage our client database and practice administration system with high accuracy and efficiency.
  • Evaluate processes to ensure participant onboarding and experience meet the highest quality standards.
  • Utilize scheduling and rostering skills to optimize resource allocation.
  • Act with a sense of urgency, set clear priorities, and focus on task completion.
  • Demonstrate a high level of concern for accuracy and attention to detail.
  • Contribute actively as a team member to achieve shared objectives.
  • Approach problems with a can-do attitude, embracing challenges and changes as opportunities for growth.
  • Hold a current First Aid Certificate.

Why Work with Us?

Career Progression and Learning: Access to industry-leading coaching, mentoring, and career development pathways.

Our Culture: We share values and visions centered around person-centered practice, where individuals matter.

Excellence and Innovation

We Make a Difference

Geographical Reach

Flexible Working Arrangements

Above-Award Salary

Leave and Location Options

Tools and Equipment Provided

Positive Culture and Outcomes

 

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