Fundraising and Community Support Assistant

Who is STAR Community Services?

STAR Community Services is an award-winning not-for-profit supporting elderly and people with disabilities since 1996. We provide affordable, reliable aged care and disability services—including Support at Home, NDIS, transport, social activities, and companionship—to help clients live independently and stay connected. With help from dedicated staff and local volunteers, we serve Redlands, Ipswich, Logan, Gold Coast, and Toowoomba areas. STAR is committed to building inclusive communities and combating social isolation through regular programs and events.  We are an advocate of inclusive communitieswhere people of all ages and abilities have equal access to opportunities and facilities.  Fighting social isolationis a key area of focus for STAR. We regularly organise programs and events to help reduce the growing problem of social isolation amongst the elderly and people with disabilities.

What can STAR Community Services Offer you?

• Full Time Role based in Cleveland
• Competitive salary package + benefit of NFP salary sacrifice options.  Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Opportunity to join a supportive organisation with friendly People & Culture
• Employee assistance program
• Purpose driven organisation making a real difference in the communities we service
• Convenient location with free parking onsite

Join Our Team as a Fundraising and Community Support Assistant

Are you passionate about making a difference in the aged care and disability services sector? We are looking for an enthusiastic and proactive Fundraising and Community Support Assistant to support our mission through effective Fundraising, Community Engagement & Sponsorship Development. If you thrive in a collaborative environment and have a knack for building relationships, we want to hear from you

Key Responsibilities (Not limited to):

1. Grants and Awards

2. Research Grant and Award opportunities

3. Apply for Grants and Awards
4. Monitor progress of projects that receive Grants
5. Acquit Grants
6. Build relationships with funding organisations
7. Where necessary, attend stakeholder/networking meetings

2. Sponsor/Community Engagement:

• Assist in drafting and sending out thank-you letters, acknowledgment certificates, and impact reports to donors and sponsors.
• Attend events and meetings with sponsors as required, representing the organization in a professional manner.
• Assist with volunteer coordination.
• Hands on assistance with events
• Promote and engage on Social Media

3. Administrative Support:

• Provide administrative assistance to the Business Developer, including preparing reports.
• Assist in the preparation of sponsorship packages and related documentation.
• Maintain accurate records of donor and sponsor interactions, contributions, and engagements in the CRM system.

What will you bring to the role?

Certificate in Event Coordination or Fundraising; OR minimum 2 years' experience in a similar environment.

• Willingness to undertake training to successfully fill the position.
• Experience in Marketing / Events, Nonprofit Management, or a related field is preferred.
• Previous experience in fundraising, event coordination, or a similar administrative role is desirable.

Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and a customer-focused attitude.

We are committed to building an inclusive and diverse workforce that continues to reflect the community we support. We strongly encourage people from all cultural and linguistically diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people.