Construction and Builders Warranty Specialist

4 weeks ago


Melbourne, Victoria, Australia AU093 BOVILL RISK & INSURANCE CONSULTANTS PTY. LTD Full time

Job Summary:

We are seeking a skilled Client Executive to join our Construction and Builders Warranty team in Melbourne. As a key member of our team, you will be responsible for managing a small portfolio of clients and providing exceptional service to ensure their needs are met.

Key Responsibilities:

  • Manage and service a small portfolio of clients, providing front-line client service and ensuring optimal levels of service are maintained.
  • Act as the main interface between clients and the organisation, ensuring seamless communication and service delivery.
  • Work closely with new and existing clients to determine their present and future needs, proposing suitable products and services to meet their requirements.
  • Monitor and manage service delivery across new business quoting, renewals, and claims, ensuring timely and effective resolution.
  • Manage client and underwriter expectations, providing excellent customer service and ensuring high levels of satisfaction.

What We Offer:

  • A leading training and development program to support your career growth.
  • A brand-new agile workspace that fosters collaboration and innovation.
  • A hybrid work arrangement that balances flexibility and productivity.
  • A professional environment that values your career path and provides opportunities for growth and development.
  • Excellent career diversification opportunities within our global organisation.
  • A great team environment with energetic and supportive colleagues.

Requirements:

  • Industry experience in General Insurance and Domestic Building Insurance.
  • Knowledge of Construction and Contract Works is preferred but not mandatory, with training provided to fill any product knowledge gaps.
  • RG146 Tier 1 Insurance Broking Compliance or ANZIIF certification.
  • 2 years industry experience.
  • Demonstrated ability to juggle multiple tasks and adhere to deadlines.
  • Excellent analytical and negotiation skills, coupled with exceptional written and verbal communication.
  • Advanced attention to detail skills and outcome-focused.
  • Driven and enthusiastic, with the ability to work autonomously.


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