Senior Operations Manager
2 weeks ago
Company Overview
Bluestone Recruitment is a leading recruitment agency specializing in the construction industry. Our clients are well-established residential builders known for their exceptional workmanship and commitment to excellence.
About the Role
We are seeking an experienced Senior Operations Manager to join our client's team. As a key member of the management team, you will be responsible for overseeing the maintenance and warranty operations of their custom design homes.
Job Description:
- Maintenance and Warranty Management: Coordinate and schedule trades and services to ensure timely completion of maintenance tasks. Manage team performance and set Key Performance Indicators (KPIs) to track progress.
- Team Leadership: Supervise and develop a team of professionals to achieve maintenance and warranty targets.
- Client Communication: Liaise with major clients regarding maintenance requirements for homes within the warranty period.
- Reporting and Analysis: Review and analyze maintenance and warranty reports to identify areas for improvement.
About You:
To be successful in this role, you will need:
- Previous experience in a similar role, preferably in the residential construction industry.
- Advanced Microsoft Office skills, including Word, Excel, and Outlook.
- Excellent time management and organizational skills, with attention to detail and strong accuracy.
- Able to thrive in a fast-paced environment and work well under pressure.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and staff.
- Solutions-oriented and able to take a hands-on approach when required.
What We Offer:
The successful candidate can expect a competitive salary range of $80,000 - $110,000 per annum, depending on experience, plus benefits and opportunities for professional growth.
How to Apply:
If you are a motivated and experienced operations professional looking for a new challenge, please apply through Alastair at Bluestone Recruitment.
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