Lead Customer Service Team

2 weeks ago

Melbourne, Victoria, Australia beBeeRestaurant Full time $98,765 - $123,456
Restaurant Management Role

The ideal candidate for this Restaurant Manager position will possess exceptional leadership skills, strong communication abilities, and a customer-centric approach. They will be responsible for leading a dedicated team to deliver top-notch customer service and high-quality meals.

Key Responsibilities:
  • Collaborate with colleagues and management to address problems, improve quality, and enhance service.
  • Work closely with the team to implement necessary changes effectively.
  • Understand and anticipate customer needs, striving to exceed their expectations.
  • Ensure seamless execution of business operations.
  • Motivate and support the team in providing quality products and exceptional customer service.
  • Nurture customer relationships, addressing feedback when received.
Essential Qualities:
  • A minimum of 2 years' experience in a similar role is required.
  • Excellent leadership and interpersonal skills are essential.
  • Experience with rostering and people development is highly valued.
  • A strong focus on customer service is crucial.
  • Professionalism, positivity, and flexibility are key qualities.
  • Exceptional attention to detail and presentation standards are expected.
  • Able to take charge, lead by example, and remain humble.
  • Honesty and results-driven, able to provide and receive genuine feedback.
  • Innovative and proactive, with a proven track record of implementing new ideas.
Why This Role?

This Restaurant Manager opportunity offers a chance to grow professionally, work in a dynamic environment, and make a meaningful impact on customers' experiences. If you're a motivated and customer-focused individual with a passion for delivering excellence, this could be the perfect fit for you.

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