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Reservations Coordinator

1 month ago


Brisbane, Queensland, Australia Marriott International Full time

Role Overview

As a Reservations Agent at Marriott International, you will be responsible for handling and processing reservations and inquiries, ensuring seamless guest experiences. Your attention to detail and strong problem-solving skills will be essential in this role.

Key Responsibilities

  • Process and manage guest reservations, including pre-arrival checks and follow-up on no-shows and late cancellations.
  • Collaborate with the Reservations team to ensure efficient and effective service delivery.
  • Promote hotel F&B venues and other services and amenities to guests.

Requirements

  • Previous experience in a reservations team within a 4/5-star hotel environment.
  • Working knowledge of Opera.
  • Strong passion for delivering exceptional guest service, with a keen attention to detail and excellent problem-solving skills.

About Marriott International

Marriott International is the world's leading global hospitality company, with over 7,700 properties across more than 130 countries. We offer a range of brands, including Westin Hotels & Resorts, where you can join our team as a Reservations Agent.