Customer Service Coordinator

2 weeks ago


Brisbane, Queensland, Australia Frontline Recruitment Full time

This is an exciting opportunity to join a leading hospitality group as a Reservations Assistant.

About the Company

Our client is a renowned Brisbane venue, celebrated for its exceptional hospitality and commitment to delivering unforgettable guest experiences.

Job Description

As a Reservations Assistant, you will be the first point of contact for guests, managing telephone and online bookings with precision and warmth. You will work closely with the kitchen and front-of-house teams to ensure a seamless guest journey, maintaining an upbeat and professional approach in a fast-paced environment.

Your Key Responsibilities
  • Manage telephone and online bookings with precision and warmth
  • Work closely with the kitchen and front-of-house teams to ensure a seamless guest journey
  • Maintain an upbeat and professional approach in a fast-paced environment
What We Are Looking For
  • Superior communication skills with a customer-first mindset
  • Strong administrative and organisational abilities in high-volume settings
  • Exceptional attention to detail and a solutions-focused approach
  • Familiarity with reservation systems
  • Professional presentation with a friendly demeanour
Your Benefits
  • A competitive salary of $65,000 + Super
  • A flexible work schedule
  • Opportunities to develop and enhance your professional skills
  • Be part of a collaborative and supportive team culture
  • Join a thriving venue with a strong community presence

The estimated annual salary range for this role is between $65,000 - $70,000 based on industry standards and market conditions in Brisbane.



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