Support Services Coordinator

1 day ago

Kwinana, Western Australia beBeeAdministrative Full time $75,000 - $87,000
Job Summary

We are seeking a detail-oriented and proactive Operational Support Officer to deliver high-level administrative support in our operations team. This role is pivotal in preparing and verifying cargo handling charges for Outer Harbour customers.

Key Responsibilities:

  • Prepare and assist in analysing Bulk Business key performance data and operational metrics.
  • Reconcile electricity invoices from energy retailers for both Inner and Outer Harbours.
  • Generate and prepare service charges for customers at Kwinana Bulk Terminal (KBT) and Kwinana Bulk Jetty (KBJ).
  • Verify applicable charges in line with established business processes.
  • Liaise with customers regarding invoice details, including purchase order requests and monitoring.
  • Produce reports detailing customer charges, associated costs, and other relevant data.
  • Track and report casual and contractor working hours.

Qualifications & Experience:

  • Proven experience in administrative and customer service roles.
  • Strong understanding of financial information and invoicing systems.
  • Familiarity with shipping and bulk operations terminology and documentation is desirable.

Technical & Professional Skills:

  • Proficiency in PC and spreadsheet applications (e.g., Microsoft Excel).
  • Experience with financial management systems.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and analytical skills.

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