Event Services Captain in Queensland

1 week ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

Are you a hospitality professional looking for a new challenge? We are seeking an experienced Event Floor Supervisor to join our team at The Star Gold Coast.

The ideal candidate will have a solid background in the hospitality industry, with a focus on delivering exceptional customer service. As an Event Floor Supervisor, you will be responsible for supervising and guiding team members, overseeing event service flow, and maintaining performance standards.

Key responsibilities include:

  • Supervising and guiding team members with on-the-job training and development
  • Overseeing and managing event service flow and maintaining performance standards
  • Providing suggestions to the Manager to boost outlet productivity
  • Following instructions from the Assistant Floor Manager for smooth business operations
  • Monitoring team members during shifts

Required skills and experience include:

  • Proven time-management skills and ability to thrive in a high-pressure environment
  • Ability to build productive relationships and manage change
  • Exceptional verbal and written communication skills
  • Valid Responsible Service of Alcohol accreditation

Additional requirements include:

  • Flexible availability, including weekends and public holidays
  • A strong hospitality career focus and desire to be part of our dynamic department

We offer a range of benefits, including discounts across award-winning restaurants and accommodation, diversity and inclusion initiatives, and career development opportunities.

Apply today to join our team and be part of our continued growth and success.



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