Chief Information Officer for Queensland Fire and Emergency Services
1 day ago
Overview
The Queensland Fire and Emergency Services is seeking an exceptional Chief Information Officer for Queensland Fire and Emergency Services to lead the delivery of innovative technology solutions that support the department's vision.
About Us
The Queensland Fire and Emergency Services provides a range of services including fire prevention, preparedness, and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities.
The department encompasses Queensland Fire and Rescue, Rural Fire Service Queensland, and other functions that work together to pre-empt, prevent, mitigate, and manage the consequences of fires and other emergencies on Queensland communities.
Job Description
This role will be responsible for leading the design, build, implementation, and operations of End User Computing (EUC) environments and solutions. You will understand business requirements and identify how end-user technologies and devices can be designed and operated to ensure the EUC environment meets performance, reliability, and security requirements.
Key Responsibilities
- Lead and manage the functions of the team, providing specialised direction and support to ensure high-quality end-user computing and productivity service delivery.
- Provide expert advice, support, and guidance to senior management, project, and technical groups in the deployment and adoption of emerging technologies.
- Coordinate and maintain asset and lifecycle management for end-user technologies and devices, ensuring information security and privacy are considered across all aspects of EUC.
- Assist in the planning, design, and implementation of EUC subsystems and managed devices, utilising vendor resources and best practice approaches.
- Facilitate, investigate, and promote new technology adoption through training programs to ensure the department is at the leading edge in providing ICT services and training.
Requirements
You will require 3-5 years' experience in a technical support leadership role within mid-to-large, complex ICT environments. Experience with ITIL v4 Service Management framework, end-user device lifecycle management, and Microsoft Intune or System Centre Configuration Manager is highly desirable.
Benefits
The successful candidate will receive a competitive salary of approximately $123,151 - $137,053 per year, plus benefits and opportunities for professional development.
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