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Key Account Manager
2 months ago
Airwallex is a leading unified payments and financial platform for global businesses. Our innovative combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage their financial operations seamlessly.
As a pioneering fintech company, we have a team of over 1,500 talented professionals located across more than 20 offices globally. With a valuation of US$5.6 billion and backing from world-leading investors, Airwallex is revolutionizing the global payments and financial landscape.
About the TeamThe SME & Growth Business team at Airwallex is a collaborative and dynamic group of professionals dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams.
Job SummaryWe are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will have the opportunity to work with our most significant Mid-Market clients, driving upselling, cross-selling, and building multi-stakeholder relationships. You will collaborate with various teams across the business, including sales, product, engineering, marketing, finance, and strategy.
Key Responsibilities- Build deep relationships with our key accounts to understand their needs and provide value-based solutions.
- Support the achievement of revenue targets by focusing on input metrics and delivering relevant outcomes.
- Forecast and build out a pipeline within Salesforce to accurately track numbers and identify success drivers.
- Build relationships with internal stakeholders to share customer insights and contribute to the development of the company's roadmap.
- 5+ years of experience in enterprise or strategic account management, preferably in fintech or complex technology sales.
- Understanding of lengthy sales cycles and the nuances of enterprise relationships.
- Ability to build rapport across all levels, from C-suite executives to operations teams.
- Project management experience to manage multiple clients and internal stakeholders.
- Excitement to learn technical concepts and become an internal product champion.
- Creative problem-solving skills to navigate complex structures and find innovative solutions.
A payments background is highly desirable, as it enhances success in this role.
Equal Opportunity EmployerAirwallex is an equal opportunity employer, valuing diversity and considering candidates based on merit, qualifications, competence, and talent. We do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
