Customer Service Representative
5 days ago
Key Responsibilities:
As a Customer Care Consultant at Blackwoods, you will be responsible for providing excellent service to our largest customer in the Mega Mining business team. Your day-to-day responsibilities will include handling all telephone and email enquiries, striving for a first point of contact resolution, and ensuring total customer satisfaction.
Key Skills and Experiences:
To excel in this role, you will need a blend of skills and experiences, including problem-solving, multi-skilling, and excellent communication and administration skills. You will also need to be able to learn new business systems and be comfortable in a changing environment.
Benefits:
As a valued member of the Blackwoods team, you will enjoy a range of employee benefits, including an attractive permanent salary and incentives, flexible and hybrid working, and access to our 'All Can Flex' program. You will also be able to purchase up to 4 weeks' additional annual leave and participate in our highly successful Refer-A-Friend program.
About Blackwoods:
Blackwoods is Australia's leading supplier of industrial and safety supplies, with a national footprint of over 50 branches and 6 Distribution Centres. We are committed to supporting businesses big and small with our range of over 300,000 products from the world's best brands.
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