Senior Client Relations Specialist
3 weeks ago
Company Overview
">We are a non-traditional plaintiff personal injury law firm passionate about doing justice and helping our injured clients. Our refreshing down-to-earth forward-thinking culture and friendly close-knit team make us an exciting place to work.
">About the Role
">This is a fantastic opportunity to join our team as a Senior Client Relations Specialist/ Personal Injury Claims Coordinator, reporting directly to our Managing Partner. As a key team player, you will be responsible for:
">- ">
Being the first professional phone contact for new incoming clients, determining whether they have a plausible case, and arranging client-solicitor meetings;
">">Triage potential personal injury claims, including gathering initial information and assessing their validity;
">">Organising new client packs, including cost agreements and authorities online;
">">Assisting with business improvement projects and providing general office administration support as required.
">">- ">
You will thrive in a fast-paced environment and enjoy variety in your daily tasks.
">">
About You
">We are looking for a highly skilled and experienced legal professional who has a minimum of 12 months experience working in a personal injury law firm or insurance company. Your ideal skills and qualifications include:
">- ">
Outstanding customer-service skills, with a warm and friendly telephone manner;
">">A high attention to detail and ability to multitask effectively;
">">An interest in personal injury law and a desire to progress your career with a leading law firm;
">">Patient and empathetic nature, essential for building strong relationships with our clients.
">">
What We Offer
">We offer a competitive salary of $55,000 - $80,000 + bonus, up to 2 days of remote work per week, flexible hours, and a secure long-term career path with opportunities for growth and development. If you're a motivated and enthusiastic individual looking for a new challenge, please apply today.
">Apply Now
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