Hospitality and Events Manager
1 month ago
We are seeking a highly motivated and experienced Hospitality and Events Manager to join our team at the East Fremantle Community Park. As a key member of our operations team, you will be responsible for leading the hospitality business unit and ensuring the delivery of exceptional customer experiences.
Key Responsibilities:
- Lead the hospitality team and ensure the delivery of high-quality customer experiences
- Develop and execute plans to drive revenue growth and improve operational efficiency
- Collaborate with the venue's leadership team and key stakeholders to achieve business objectives
- Manage vendor relationships and negotiate contracts to ensure quality and cost-effective service delivery
- Stay up-to-date with industry trends and best practices to continuously improve guest experiences
Requirements:
- Relevant professional certifications in hospitality management or related areas
- 5+ years of experience in hospitality management, particularly in restaurant or functions and events
- Knowledge of hospitality industry trends, best practices, and regulations
- Proficiency in hospitality management systems and operations
- A customer-centric mindset with a commitment to delivering outstanding customer service
- Strong leadership and organisational skills to manage a diverse team
- Excellent communication and interpersonal skills
- Ability to multitask, prioritise, and work under pressure in a fast-paced environment
About Us
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. We are committed to delivering exceptional customer experiences and creating vibrant community spaces that bring people together.
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