Hospitality and Events Manager

3 weeks ago


East Fremantle, Western Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly skilled Hospitality and Events Manager to join our team at the East Fremantle Community Park. As a key member of our leadership team, you will be responsible for developing and executing plans to drive the venue's hospitality success.

Key Responsibilities
  • Supervise and manage all aspects of hospitality, including front desk operations, reservations, guest services and housekeeping.
  • Lead and motivate the hospitality team, setting performance expectations and providing ongoing training and development.
  • Ensure a high level of customer service by addressing inquiries, concerns and complaints in a timely and professional manner.
  • Collaborate with all team members and partners to ensure seamless coordination and delivery of services to guests.
Requirements
  • Rlevant professional certifications in hospitality management or related areas.
  • 5+ years of experience in hospitality management, particularly in restaurant or functions and events.
  • Knowledge of hospitality industry trends, best practices and regulations.
  • Proficiency in hospitality management systems and operations.


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