Business Process Coordinator

2 months ago


Melbourne, Victoria, Australia Civica Full time

About this secondment opportunity:

Civica is seeking a Business Process Coordinator - Sheriff Services to join our team for a three-month secondment.

This is an exciting opportunity to broaden your process knowledge and develop your stakeholder engagement skills within our Sheriff Services team.

The role involves dealing with external customers, developing external stakeholder engagement skills, and working closely with a supportive team.

Key responsibilities:

  • Dealing with external customers to develop external stakeholder engagement skills.
  • Supporting a close-knit team with a vast amount of knowledge and experience.
  • Working with sensitive information and protected databases requiring extra caution.
  • Providing clear and correct information to Sheriff Officers.
  • Answering calls from Sheriff Officers and assisting Creditors and Solicitors via phone.
  • Processing action correspondence from the Courts, Creditors, Solicitors, and Sheriff Officers.
  • Rotating shifts between 7am – 7:30pm.

About the role:

This is a fantastic opportunity to broaden your process knowledge and develop your stakeholder engagement skills within our Sheriff Services team.

The role offers a range of different tasks, providing a lot of variety throughout the day.

What you'll need:

  • Access to sensitive information and protected databases.
  • Ability to make sure information provided to Sheriff Officers is clear and correct.

Closing date: This opportunity is open until filled.



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