Visionary Leader of Cabin Crew Excellence

3 weeks ago

Sydney, New South Wales, Australia Qantas Full time

About the Role

As a senior leader within Qantas's Cabin Crew division, you will be responsible for driving strategic initiatives that optimise cabin crew performance across our international and domestic networks. Your leadership will be crucial in guiding the Cabin Crew Support Team, implementing communication frameworks, and driving operational efficiency.

Your Key Responsibilities

  • Oversee workforce planning, operational performance, and drive innovation in crew resourcing strategies to meet evolving business needs.
  • Manage relationships with industrial stakeholders, including unions, ensuring alignment on workforce strategies and enterprise agreements.
  • Provide strong leadership in navigating change, addressing any challenges with both support and assertiveness where needed, to maintain constructive and realistic outcomes.
  • Collaborate with key stakeholders, leverage data insights, and lead high-impact projects that contribute to the sustainable success of cabin crew operations.
  • Evaluate the effectiveness of both financial and operational performance, ensuring adherence to Qantas's commitment to safety, innovation, and outstanding customer service.

About You

To succeed in this role, you will require over 15 years of experience in management, strategy consulting, or operational leadership. A bachelor's degree in business, aviation, or a related field is essential, with a preference for qualifications in workplace health and safety or industrial relations.

The Ideal Candidate

  • Extensive expertise in strategic development, financial evaluation, project management, and operational workforce planning.
  • High level of resilience and proven experience in driving change management initiatives, navigating complex challenges, and maintaining performance during times of change.
  • Proven ability to identify opportunities, resolve complex issues, and develop actionable strategies to drive business outcomes.
  • Demonstrated leadership and communication skills, with a commitment to continuous improvement, innovation, and collaborative approaches.
  • Experience in industrial relations and developing labour strategies for large-scale workforces.

What We Offer

  • A competitive salary of AU$180,000 - AU$220,000 per annum.
  • Opportunities for career growth and professional development.
  • A comprehensive employee benefits program, including heavily discounted air travel, flexible leave options, and access to thousands of rewards.

Join Our Team

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