Compliance and Quality Assurance Manager

1 week ago

Kelvin Grove, Queensland, Australia Bolton Clarke Full time
About Bolton Clarke

Bolton Clarke is a leading provider of health and aged care services in Australia, committed to shaping the future of positive ageing.

Role Overview

We are seeking an experienced Compliance and Quality Assurance Manager to lead our quality standards auditing process. In this role, you will be responsible for identifying non-compliance, preparing homes for accreditation, and supporting unannounced assessments by ACQSC and NDIS.

Key Responsibilities
  • Collaborate with Homes to achieve and maintain compliance, identifying gaps and providing feedback to enhance understanding and operations.
  • Develop the knowledge and capability of Operational Management and Leadership Teams in clinical governance and compliance.
  • Conduct internal audits (on-site and remote) based on risk assessments, ensuring coverage of ACQSC and NDIS Standards.
  • Develop and implement Plans for Continuous Improvement (PCI) with the Operations team to sustain compliance.
  • Support accreditation preparation for ACQSC and NDIS, providing remote or on-site assistance as required.
Requirements
  • Current APHRA registration as a Registered Nurse with at least 4 years of experience.
  • Proven expertise in clinical governance and quality compliance.
  • Strong leadership with emotional intelligence to influence effectively.
  • Skilled in report writing, communication, and clinical information systems.
  • Proficient in analytical, problem-solving, and negotiation skills to manage stakeholder demands.
  • Comprehensive understanding of aged care legislation, standards, and quality improvement guidelines.
Benefits
  • A generous salary package up to AU$120,000 per annum, depending on experience.
  • A mix of office and working from home arrangements.
  • Mobile phone and laptop provided.
  • Options for additional purchased leave.
  • A comprehensive Employee Assistance Program for you and your family.
  • Private health insurance discounts and Flight Centre Travel Club holiday deals.

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