Reservations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeHotel Full time $60,000 - $90,000

As a vital team member, the Reservations Manager plays a pivotal role in delivering exceptional guest experiences and driving revenue growth.

Key Responsibilities
  • Supervise and support the Reservations Team to ensure high standards of service delivery, fostering collaborative relationships with colleagues.
  • Establish strong connections with guests, travel agents, and corporate clients to drive bookings and revenue through effective communication and problem-solving skills.
  • Maintain accurate records of reservations, room allotments, and availability, ensuring seamless execution of hotel operations.
  • Collaborate with the Revenue Manager to achieve occupancy and revenue targets, leveraging data analysis and strategic planning to optimize results.
Requirements
  • Prior experience in hotel reservations or a related field is essential for success in this role.
  • Excellent communication, problem-solving, and adaptability skills are required to thrive in this fast-paced environment.
  • Able to maintain confidentiality and handle sensitive information with discretion.

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