Current jobs related to Customer Success Manager - Perth, Western Australia - Cisco
-
Customer Success Manager
3 weeks ago
Perth, Western Australia Cisco Full timeJob SummaryWe are seeking a talented Customer Success Manager to join our team at Cisco. As a key member of our Customer Experience (CX) team, you will play a critical role in driving software adoption and customer success across our partner ecosystem.Key ResponsibilitiesWork closely with partners to enable them to build a successful customer success...
-
Customer Success Manager
4 weeks ago
Perth, Western Australia Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they are satisfied with our products and services, and identifying opportunities for growth and expansion.Key...
-
Customer Success Manager
3 weeks ago
Perth, Western Australia Seequent Full timeCustomer Success Manager Job DescriptionSeequent is seeking an experienced Customer Success Manager to join our team in Perth, Australia. In this role, you will be responsible for developing customer relationships that promote product or solution usage, retention, and loyalty.Key Responsibilities:Work closely with 50+ allocated client accounts to ensure...
-
Customer Success Manager
4 weeks ago
Perth, Western Australia Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they are satisfied with our products and services, and identifying opportunities for growth and expansion.Key...
-
Customer Success Manager
3 weeks ago
Perth, Western Australia Seequent Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Seequent. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they are getting the most out of our subsurface software solutions.Key ResponsibilitiesDevelop and execute...
-
Customer Success Manager
4 weeks ago
Perth, Western Australia Cisco Full timeKey Responsibilities:As a Customer Success Manager at Cisco, you will play a crucial role in helping our customers successfully adopt and use our technologies, driving value realization and growth. Your primary responsibilities will include:Driving software utilization and value realization, leading to customer renewals and business growth.Proactively...
-
Customer Success Manager
4 weeks ago
Perth, Western Australia Cisco Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Cisco. As a key player in our Customer Experience (CX) team, you will be responsible for driving software adoption and value realization for our customers.Key ResponsibilitiesProactively handle renewal risks and demonstrate insights to increase customer retention.Build...
-
Customer Success Account Manager
4 weeks ago
Perth, Western Australia Microsoft Full timeOverviewMicrosoft's Customer Experience & Success organization is responsible for delivering exceptional customer experiences. As a Customer Success Account Manager, you will be a key partner in driving customer success and growth.Key ResponsibilitiesDevelop and execute customer success plans to drive business growth and customer satisfaction.Build and...
-
Customer Success Professional
2 weeks ago
Perth, Western Australia Seequent Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Success Manager, where you will be responsible for developing customer relationships that promote product or solution usage, retention, and loyalty.Key ResponsibilitiesWork closely with 50+ allocated client accounts to ensure client satisfaction with the products and services they...
-
Customer Success Account Manager
4 weeks ago
Perth, Western Australia Microsoft Full timeOverviewThe Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. As a key member of this team, you will play a crucial role in helping us build a future where customers come to us not only because we provide industry-leading products and...
-
Customer Success Advocate
4 weeks ago
Perth, Western Australia Data#3 Ltd Full timeJob SummaryData#3 Ltd is seeking a highly skilled Customer Success Engineer to join our team. As a key member of our customer success team, you will play a critical role in delivering exceptional customer experiences throughout the customer lifecycle.Key ResponsibilitiesServe as the primary contact for new customers, guiding them through the onboarding...
-
Customer Success Ambassador
2 weeks ago
Perth, Western Australia Seequent Full timeAt Seequent, we're passionate about building a better understanding of the earth to ensure a better world for all. As our new Customer Success Manager in Perth, Australia, you'll play a crucial role in helping us achieve this goal.About the RoleThis exciting opportunity is perfect for an experienced professional who thrives in a fast-paced environment and...
-
Customer Success Strategist
1 day ago
Perth, Western Australia Cisco Full timeAbout This RoleEstimated salary: AU$120,000 - AU$150,000 per yearJob DescriptionWe are seeking a highly skilled Customer Success Strategist to join our team at Cisco. As a key member of our Customer Experience (CX) team, you will play a crucial role in driving software adoption and accelerating the customer lifecycle with our partners.In this exciting...
-
Customer Success Manager
1 day ago
Perth, Western Australia Seequent Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team in Perth, Australia. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our customers, ensuring they achieve their business objectives through the effective use of our products.Key...
-
Customer Success Advocate
4 weeks ago
Perth, Western Australia Cisco Full timeAbout the RoleCisco is seeking a highly skilled Customer Success Advocate to join our Customer Experience (CX) team. As a key player in our CX Operating Model, you will focus on delivering personalized, proactive, and predictive interactions that drive value creation for customers across our portfolio of products, software, and services.Key...
-
SAP SuccessFactors Customer Success Manager
3 weeks ago
Perth, Western Australia KPMG Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Success Manager to join our dynamic managed services team. This role is pivotal to the establishment and management of our new Managed Services team specialising in Human Capital Management (HCM). If you have a track record of outstanding client service and a passion for technology...
-
SAP SuccessFactors Customer Success Manager
4 weeks ago
Perth, Western Australia KPMG Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team, specializing in SAP SuccessFactors. This role is critical to the success of our managed services team, and we are looking for someone with a strong track record of delivering exceptional client service and a passion for technology solutions.Key Responsibilities:Lead a...
-
Customer Success Enablement Specialist
4 weeks ago
Perth, Western Australia Cisco Full timeKey Responsibilities:As a Partner Success Manager at Cisco, you will play a crucial role in enabling our partners to drive customer success. Your primary focus will be on working with key partners to adopt Cisco software through various programs, including the Lifecycle Adoption Program (LCA). You will also support partners in delivering defined success...
-
Customer Success Associate
1 week ago
Perth, Western Australia Aviva Full timeJob Summary:We're seeking a Customer Success Associate to join our Insurance Customer Service Team. As a key member of our team, you'll provide exceptional telephone support to our customers, processing and servicing their insurance policies.About the Role:You will take time to understand the needs of our customers, building rapport and tailoring the product...
-
Client Success Manager
2 weeks ago
Perth, Western Australia Rystad Energy Full timeRystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy.The role of a Client Success Manager at Rystad Energy involves fostering lasting client relationships and being a trusted advisor to our clients.This position requires a proactive and self-motivated individual with...
Customer Success Manager
1 month ago
Cisco is seeking a highly skilled Customer Success Manager to join our Customer Experience (CX) team. As a key player in our CX Operating Model, you will be responsible for driving software utilization and value realization across our customer base.
Key Responsibilities- Develop and implement Technical Adoption Plans to drive software outcomes and optimize Return on Investment.
- Collaborate with Sales, Delivery, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes.
- Act as a technology advocate, providing feedback to Cisco's product teams for development and enhancements.
- Build strong relationships with customers and partners to understand their challenges and objectives.
- Proactively handle renewal risks and demonstrate insights to increase customer retention.
- 7+ years experience in the technology industry.
- Advanced understanding of IT/Infrastructure & Software lifecycles.
- Direct experience driving continuous software value through use-case driven engagements with customers.
- Proven experience in a related function with direct customer advocacy and engagement in post-sales or professional services.
- Confirmed ability engaging in large Enterprise and Public Sector organisations, both IT and business functions mapping their desired outcomes to technology capability.
- Experience in working with planning, implementation, and operations teams to improve user and admin experience.
- Good understanding of financial metrics such as AOV, ARR, and subscription revenues.
Cisco offers a dynamic and innovative environment that values simplicity and customer centricity. As a key player in our CX Operating Model, you will have the opportunity to work with cross-functional teams focused on technology service delivery and software adoption. You will leverage data-driven insights to create a seamless customer experience and drive business growth.
We celebrate diversity and believe that varied perspectives drive innovation and excellence. If you're passionate about making a difference and eager to be at the forefront of CX innovation, we encourage you to apply.
