Client Success Manager

2 days ago


Perth, Western Australia Rystad Energy Full time
  • Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy.
  • The role of a Client Success Manager at Rystad Energy involves fostering lasting client relationships and being a trusted advisor to our clients.
  • This position requires a proactive and self-motivated individual with a strong interest in client-facing roles, customer experience and business relationships.
  • The ideal candidate will have a proven track record of success in customer success and/or business analysis, specifically within the Energy space.
  • Responsibilities include acting as a client's trusted advisor by designing and delivering tailor-fit engagement plans, taking ownership of tracking client usage rates and implementing relevant strategies, and working closely with internal cross-functional teams.
  • The successful candidate will be a passionate advocate for our clients' success, with a strong focus on collaboration and teamwork across functions and regions.
  • A minimum of three years of experience in relevant sectors such as Energy, Finance, SaaS, or Consulting is required, along with a Bachelor's degree.
  • Previous experience with large enterprise/global customers is preferred, and a willingness to travel based on business needs is essential.


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