Strategic Membership Director

1 week ago


Melbourne, Victoria, Australia CPA Australia Ltd Full time
Job Description:

We are seeking an exceptional Strategic Membership Director to lead our membership operations and drive strategic growth. Reporting to the leadership team, you will oversee the management of all aspects of membership activities, ensuring adherence to relevant frameworks, policies, and procedures.

Key Responsibilities:
  • Oversee new membership application assessments, advancement between membership status, renewals, cessations, skilled migration assessments, public practitioner certification processes, and exam special consideration assessments
  • Develop and implement business process improvements to enhance efficiency and quality
  • Support system implementations and upskill teams to adopt new systems and processes
  • Maintain strong relationships with members, stakeholders, and internal teams
Requirements:
  • Demonstrated people and team management capabilities, relationship management, and adaptability to change
  • Strong compliance, quality management, or audit knowledge, as well as business process improvement skills
  • Previous experience in supporting system implementations and upskilling teams to adopt new systems and processes
  • Proven management experience within a member service environment, with a strong understanding of accounting, professional standards, and qualification assessment
  • Excellent influencing and communicating skills, with the ability to work with diverse stakeholders
Benefits:
  • Competitive salary: $120,000 - $150,000 per annum
  • Generous rewards and recognition program
  • Monthly health and wellbeing sessions, weekly learning labs, and opportunities for professional development
  • Hybrid working arrangement, with at least three days per week spent in the office
  • Paid parental, volunteer, study leave, and additional leave purchase options
  • Annual incentive scheme and access to learning & professional development opportunities


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Career Opportunity at CPA Australia Ltd.Job Title: Strategic Membership DirectorWe are seeking a highly experienced and skilled individual to lead our membership department. As the Head of Membership, you will play a pivotal role in driving strategic leadership and oversight of policies, operations, and standards for all member admissions, advancement,...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Company OverviewCPA Australia Ltd is a leading professional accounting body with a global presence. We have over 172,000 members in more than 100 countries and regions, offering education, training, technical support, and advocacy services.Job DescriptionThis exciting opportunity exists for a Membership Portfolio Director to join our team. As the Head of...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Job Description:About Us:CPA Australia Ltd is a leading professional accounting body with over 172,000 members in more than 100 countries.We provide education, training, technical support, and advocacy services to our members and the wider community.Job Overview:This is a fixed-term contract role for a Membership Operations Director. The successful candidate...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Join CPA Australia Ltd as Chief Membership DirectorWe are seeking a highly experienced and skilled professional to lead our membership department as Chief Membership Director.About the Role:This is a fixed-term contract position, ending in December 2025.The ideal candidate will have demonstrated experience in team management, compliance, quality management,...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Job DescriptionWe are seeking a highly skilled and experienced Strategic Membership Leader to join our team at CPA Australia Ltd.About UsCPA Australia is one of the largest professional accounting bodies in the world, with over 172,000 members across more than 100 countries. We offer education, training, technical support, and advocacy services to our...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    The Strategic Membership Leader at CPA Australia Ltd is pivotal in driving the achievement of the organisation's strategic goals through the development and implementation of policies, operations, and standards for member admissions, advancement, renewals, and cessations. This role oversees the management of all aspects of key activities within the...


  • Melbourne, Victoria, Australia CPA Australia Full time

    Job DescriptionThis is a key leadership position within CPA Australia, reporting to the Senior Management Team. The Head of Membership and Strategic Growth will be responsible for developing and implementing strategies to enhance member engagement, retention, and growth.About UsCPA Australia is a leading professional accounting body with over 173,000 members...


  • Melbourne, Victoria, Australia CPA Australia Ltd Full time

    Seize the opportunity to lead strategic growth and development in Membership at CPA Australia Ltd, one of the largest professional accounting bodies globally.The Head of Membership role is pivotal in driving membership growth, renewal, and retention while ensuring consistency in policies and processes. Your expertise will oversee key activities including new...


  • Melbourne, Victoria, Australia Healthscope Full time

    About the Opportunity\rThis senior leadership role presents a unique chance for an experienced Health Information Manager to join Healthscope at an exciting time. Key milestones this position will influence include:">">Healthscope's transition to a digital medical record">Expansion of our coding education program">Development of a National Clinical...


  • Melbourne, Victoria, Australia ExecThread Full time

    Lead Transformation and Drive Growth as Director of Strategic Growth and TransformationWe are seeking a visionary leader to join ExecThread as our Director of Strategic Growth and Transformation. In this influential role, you will be responsible for leading the organization's long-term vision and driving strategic growth in the delivery of exceptional...


  • Melbourne, Victoria, Australia RACV Full time

    About RACVRACV is a leading provider of motoring services and insurance in Victoria, Australia. With a strong focus on customer satisfaction and member benefits, we are committed to delivering exceptional experiences that exceed our members' expectations.As a Strategic Data Analyst in the Membership Division, you will play a critical role in shaping our...


  • Melbourne, Victoria, Australia AU10 VMware Australia Pty Ltd Full time

    Company OverviewAU10 VMware Australia Pty Ltd is a leading provider of cloud computing and virtualization software. We are committed to helping our customers achieve their digital transformation goals.SalaryThe estimated salary for this role is AUD 140,000 - AUD 180,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Strategic...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleWe are seeking a highly skilled professional to play a pivotal role in shaping the financial future of Swinburne. As the Director, Commercial and Financial Planning and Analysis, you will report directly to the Chief Financial Officer (CFO) and be responsible for providing timely and accurate commercial and financial information to both the...


  • Melbourne, Victoria, Australia World Vision Full time

    Unlocking Impact for Vulnerable ChildrenAt World Vision Australia, we are seeking a seasoned philanthropy professional to lead our Donor Engagement team as the Strategic Philanthropy Director.


  • Melbourne, Victoria, Australia VLine Full time

    Strategic Planning DirectorAt V/Line, we're transforming the way we connect Victorians. As our Strategic Planning Director, you'll play a pivotal role in shaping our future.About the RoleLead Strategic Success: Oversee the development and implementation of our annual rolling 4-year Corporate Plan, aligning key performance indicators and initiatives with our...

  • Head of Membership

    3 weeks ago


    Melbourne, Victoria, Australia CPA Australia Ltd Full time

    The Head of Membership is a pivotal role at CPA Australia, responsible for the strategic leadership and oversight of policies, operations, and standards for all member admissions, advancements, renewals, and cessations.This includes ensuring adherence to relevant frameworks, the CPAA Constitution, and By-Laws.Key responsibilities include:Overseeing new...


  • Melbourne, Victoria, Australia World Vision Full time

    Role OverviewWe are seeking a highly skilled Strategic Philanthropy Director to lead our major gifts programs, including donor circles and new acquisitions. Reporting to the Chief of Private Funding, this pivotal role will guide the development, planning, and operations of these initiatives.


  • Melbourne, Victoria, Australia Publicis Groupe Full time

    Job OverviewWe are seeking a Senior Business Director to join our team in Melbourne. This role will play a key part in driving the creative and strategic direction for our clients, while collaborating with the direct team to ensure effective delivery of award-worthy work.


  • Melbourne, Victoria, Australia Rowing Canada Aviron Full time

    Job SummaryWe are seeking an experienced Director of Strategic Operations to lead Rowing Canada Aviron's growth and development. As a key member of our senior leadership team, you will be responsible for developing and implementing strategies, objectives, and operational plans to drive business success.


  • Melbourne, Victoria, Australia Publicis Groupe Full time

    Senior Business Director OpportunityWe are seeking an experienced Senior Business Director to join our team in Melbourne. As a key member of our team, you will play a crucial role in driving the creative and strategic direction for our clients.About the RoleThis is a full-time/part-time negotiable position, offering a competitive salary of AU$120,000 -...