Strategic Membership Leader

4 days ago


Melbourne, Victoria, Australia CPA Australia Ltd Full time
Job Description

We are seeking a highly skilled and experienced Strategic Membership Leader to join our team at CPA Australia Ltd.

About Us

CPA Australia is one of the largest professional accounting bodies in the world, with over 172,000 members across more than 100 countries. We offer education, training, technical support, and advocacy services to our members, and we're committed to promoting sustainable economic growth through policy and advocacy initiatives.

Job Overview

The Strategic Membership Leader will be responsible for leading the development and implementation of membership strategies that align with our organization's goals and objectives. This role requires strong leadership skills, as well as expertise in people management, relationship building, and compliance.

Key Responsibilities
  • Develop and implement membership strategies that drive engagement and retention
  • Liaise with stakeholders, including members, staff, and external partners
  • Manage a team of membership professionals to ensure effective delivery of membership services
  • Monitor and report on key performance indicators (KPIs) related to membership growth and satisfaction
  • Collaborate with cross-functional teams to develop and implement business processes and systems
Requirements
  • Masters degree in a relevant field or equivalent experience
  • Minimum 5 years' experience in a leadership or management role, preferably in a membership-based organization
  • Proven track record of developing and implementing successful membership strategies
  • Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
  • Ability to lead and manage a high-performing team
What We Offer
  • A competitive salary range of $150,000 - $180,000 per annum
  • A comprehensive benefits package, including health insurance, superannuation, and paid leave
  • Ongoing professional development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment, with a strong focus on collaboration and innovation


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