Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $98,000 - $118,000

As a technical professional, you will play a critical role in ensuring our customers receive exceptional support.

This position involves working onsite at customer venues, deploying and configuring software and hardware, as well as managing client interactions using our call management system.

  • Provide pre and post installation support for our Venue Management Systems, Applications, and Web-based products.
  • Build and install software on machines (Electronic Gaming Machines, Workstations, Servers).
  • Liaise with customers to provide a high level of service and build strong relationships.
Key Skills

The ideal candidate will possess:

  • Exceptional customer service skills.
  • A passion for helping people and a willingness to learn.
  • Experience in similar technical roles.
  • Strong problem-solving skills.

We're seeking someone who is passionate about delivering top-notch service and has a talent for building strong relationships with customers.

Benefits

Working with us offers numerous benefits, including:

  • The opportunity to work with a leading provider of gaming content and technology.
  • A collaborative and supportive work environment.
  • Ongoing training and development opportunities.
About Us

We're a world leader in gaming entertainment, committed to creating the greatest gaming experience every day. Our values include:

  • All About the Player.
  • Talent Unleashed.
  • Collective Brilliance.
  • Good Business Good Citizen.

This role may require registration with gaming jurisdictions in which we operate.

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