Claims and Restoration Professional
5 days ago
At Rapid Restoration, we pride ourselves on delivering exceptional disaster recovery and insurance restoration services across QLD and NSW. We have a proven track record of successfully managing complex claims and restoration projects, ensuring our clients receive the highest level of service and support.
About the RoleWe are seeking an experienced Claims and Restoration Manager to oversee the end-to-end management of insurance claims and restoration projects. You will be responsible for coordinating with insurance companies, loss adjusters, assessors, and policyholders to ensure each claim is managed efficiently and professionally from first attendance to completion.
Your key responsibilities will include:
- Managing and coordinating insurance restoration claims (water, mould, fire, flood, storm, and make safes)
- Liaising with insurance companies, loss adjusters, assessors, and policyholders
- Scheduling and coordinating internal restoration and make safe teams across multiple regions
- Ensuring compliance with relevant standards, scopes of work, and insurer SLAs
- Accurately updating and maintaining job files using Prime Ecosystems (or similar job management systems)
- Reviewing site assessments, inspection reports, scopes, and variations
- Managing job progress, budgets, materials, and subcontractors where required
- Proactively resolving client concerns and maintaining high-quality customer service
- Supporting invoicing and documentation accuracy for insurance compliance
To be successful in this role, you will need:
- Experience in restoration, insurance building, or claims management (3+ years preferred)
- Strong knowledge of water/flood/fire/mould restoration workflows
- Understanding of insurance claim processes and reporting requirements
- Ability to lead and coordinate multiple jobs across different locations
- Excellent verbal and written communication skills
- Comfortable working in a fast-paced environment with competing priorities
- Proficient with job management software - Prime Ecosystems experience a strong advantage
We offer a competitive salary package, ongoing training and career development opportunities, and a supportive leadership team who genuinely values input and initiative. If you are a motivated professional with a passion for claims management and restoration services, we invite you to apply.
-
Restoration & Insurance Claims Manager
5 days ago
Gold Coast, Queensland, Australia Rapid Restoration Australia Full timeOverviewRapid Restoration is a trusted name in the disaster recovery and insurance restoration industry, proudly servicing Queensland and New South Wales. We specialise in water damage restoration, mould remediation, fire and smoke damage, flood recovery, and building make safes—offering rapid, professional support to both insurers and their...
-
Restoration & Insurance Claims Manager
5 days ago
Gold Coast, Queensland, Australia Rapid Restoration Australia Full timeOverview Rapid Restoration is a trusted name in the disaster recovery and insurance restoration industry, proudly servicing Queensland and New South Wales. We specialise in water damage restoration, mould remediation, fire and smoke damage, flood recovery, and building make safes—offering rapid, professional support to both insurers and their...
-
Claims Manager
3 days ago
Gold Coast, Queensland, Australia beBeeRestoration Full time $65,000 - $80,000About the RoleRapid restoration and insurance recovery experts are required to manage and coordinate insurance claims, focusing on water damage, mould remediation, fire, flood, storm, and make safe operations.Key responsibilities include liaising with insurers, loss adjusters, assessors, and policyholders. The ideal candidate will have experience in...
-
Insurance Claims Manager
3 days ago
Gold Coast, Queensland, Australia beBeeClaims Full time $65,000 - $80,000Rapid Restoration Claims Manager Job OverviewWe are seeking an experienced and skilled Restoration & Insurance Claims Manager to oversee the end-to-end management of insurance claims and restoration projects. This key role will coordinate internal resources, manage timelines and budgets, monitor field performance, and ensure compliance with insurer...
-
Gold Coast, Queensland, Australia beBeeClaims Full time $65,000 - $80,000Job OverviewWe are seeking an experienced professional to manage end-to-end insurance claims and restoration projects.The successful candidate will oversee the coordination of insurance restoration claims, liaise with insurers, assessors, internal teams, and property owners, ensuring timely and professional delivery.
-
Gold Coast, Queensland, Australia beBeeClaims Full time $65,000 - $80,000Claims Management RoleWe are seeking an experienced professional to join our team as a Claims Manager. As a trusted name in the disaster recovery and insurance restoration industry, we pride ourselves on providing rapid, professional support to both insurers and their policyholders.Key Responsibilities:Manage and coordinate insurance restoration claims,...
-
Expert Disaster Recovery Claims Coordinator
5 hours ago
Gold Coast, Queensland, Australia beBeeClaims Full time $65,000 - $80,000Disaster Recovery and Restoration ManagerLead the end-to-end management of insurance claims and restoration projects. Coordinate internal resources, manage timelines and budgets, monitor field performance, and ensure compliance with insurer requirements and industry standards.Job DescriptionManage and coordinate insurance restoration claims for water, mould,...
-
Accurate Vehicle Restoration Specialist
24 hours ago
Gold Coast, Queensland, Australia beBeeInsuranceClaim Full time $60,000 - $100,000Insurance Claim SpecialistA successful Insurance Claim Specialist is required to deliver exceptional workmanship in restoring vehicles to their pre-accident condition.About the Role:Timely completion of accurate and comprehensive vehicle repair quotes is crucial for this position.Applying knowledge of motor vehicles, computer skills, and effective...
-
Strategic Claim Resolution Specialist
4 days ago
Gold Coast, Queensland, Australia beBeeClaims Full time $60,000 - $80,000Claims Professional OpportunityAs a Claims Professional, you will be responsible for managing and completing site assessments, ascertaining the cause and extent of damage, appointing trades and other specialists, and providing a seamless claims experience for customers.This role involves working with customers to understand their needs and providing...
-
Vehicle Claims Professional
4 days ago
Gold Coast, Queensland, Australia beBeeClaims Full time $60,000 - $100,000Vehicle Claims ProfessionalWe are seeking a skilled Vehicle Claims Professional to join our team. As a key member of our claims handling process, you will be responsible for providing accurate and timely quotes for accident repairs on vehicles.
