Expert Disaster Recovery Claims Coordinator
2 days ago
Lead the end-to-end management of insurance claims and restoration projects. Coordinate internal resources, manage timelines and budgets, monitor field performance, and ensure compliance with insurer requirements and industry standards.
Job DescriptionManage and coordinate insurance restoration claims for water, mould, fire, flood, storm, and make safes. Liaise with insurance companies, loss adjusters, assessors, and policyholders to ensure each claim is handled efficiently and professionally from first attendance to completion.
Key Responsibilities- Coordinate internal restoration and make safe teams across multiple regions
- Ensure compliance with relevant standards, scopes of work, and insurer SLAs
- Accurately update and maintain job files using job management systems
- Review site assessments, inspection reports, scopes, and variations
Experience in restoration, insurance building, or claims management (3+ years preferred). Strong knowledge of water/flood/fire/mould restoration workflows and understanding of insurance claim processes and reporting requirements.
Benefits- Work alongside an experienced, friendly, and driven team
- Access to a diverse pipeline of jobs across QLD & NSW
- Ongoing training and career development opportunities
Be part of a respected brand with a growing national presence. Deliver exceptional restoration services across QLD and NSW by contributing to our mission of rapid, professional support to both insurers and their policyholders.
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