Technical Sales Consultant

4 weeks ago

Port Welshpool, Victoria, Australia Crown Equipment Full time

About the Role

Crown Equipment is seeking a Technology Solutions Advisor to join its Perth-based technology team. This dynamic role focuses on industrial technology and requires a solution-oriented individual to advise customers on the best technology products for their applications.

The Technology Solutions Advisor will utilize telematics data to assist customers with the most appropriate technology products for their needs. In this role, you will work with a variety of customers, including 3PL, retail, FMCG, pharmaceutical, grocery, manufacturing, production, and defence, to provide unique offerings within Crown's technology portfolio.

Responsibilities

  • Develop and retain existing technology products business through customer site visits.
  • Communicate key data points for quarterly business reviews to local Crown Account Managers.
  • Build relationships with customers to ensure a solid foundation for presenting data-based findings.
  • Attend customer sites and present the technology product range where necessary.
  • Work with the existing customer base to transition them to the most suitable technology product offering for their needs.
  • Attend product training sessions and maintain a high level of Crown product and industry knowledge.
  • Assist in the development and maintenance of technical documentation.

Requirements

  • Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite.
  • Customer Service experience is desired.
  • Administration experience.
  • Strong organisational skills.
  • Good time management skills.
  • Ability to work in a fast-paced environment.
  • Must be willing to travel up to 1-2 weeks per month for customer meetings as required.
  • Driver's License.

Benefits

Crown Equipment offers a range of benefits to its employees, including a benefits program, access to a health and wellbeing platform, corporate rates for private health insurance, an inclusive working environment, and an Employee Assistance Program.

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